RETURNS POLICY

Due to the custom nature, or special order of our products, all product orders are final and cannot be returned for a refund.

You can always contact us for any return questions at admin@beppumps.com.au.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and make it right.

We will inform you as soon as we receive and examine your return of the damaged or defective product, and we will let you know if your refund has been approved or rejected. If your refund is approved, it will be automatically issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and reflect the refund in your account.